Our experienced technicians are trained to service all major appliance brands including Samsung, LG, Whirlpool, GE, KitchenAid, Maytag, Jenn-Air, Amana, and Magic Chef. We stay current with the latest models and technologies from these manufacturers to ensure we can properly diagnose and repair your appliances.

Whether you have a high-end smart appliance or a reliable older model, we have the expertise and access to parts needed for successful repairs. Our technicians regularly attend training to stay updated on new appliance technologies and repair techniques across all brands we service.

Yes, our service call fee applies whether or not you proceed with the repair, as it covers our technician's time, expertise, and travel to diagnose your appliance issue. This diagnostic visit allows us to thoroughly assess the problem and provide you with an accurate quote for parts and completion of the repair.

We believe in transparency, which is why we provide a written quote that's valid for 30 days after the service call. This gives you time to consider your options without pressure, whether that's proceeding with the repair or exploring replacement options if we determine the repair isn't economical.

We understand that appliance breakdowns are inconvenient and strive to provide prompt service throughout our coverage area. Most service calls can be scheduled within 24-48 hours of your initial contact, depending on our current workload and your location within our service territory.

Our scheduling team works diligently to accommodate your timeline and offers flexible appointment windows. We service a large geographic area from Colorado Springs to Buena Vista, so we organize our routes efficiently to reach customers as quickly as possible while minimizing travel time between appointments.

We recognize that certain appliance failures require urgent attention, particularly refrigerator breakdowns that risk food spoilage. While we cannot guarantee same-day service due to our wide service area and existing commitments, we do prioritize emergency situations whenever possible.

If you're experiencing an appliance emergency, please let our scheduling team know when you call. We'll do our best to accommodate urgent requests and may be able to provide temporary solutions or guidance over the phone to help minimize damage or inconvenience until we can arrive.

Wright Appliance Service & Repair proudly serves a broad region across Southern Colorado, extending from Lower Colorado Springs in the north to Pueblo West in the east, and west to Buena Vista. Our comprehensive service area includes all of Fremont County (Cañon City, Florence), Custer County (Westcliffe, Silver Cliff), and Chaffee County (Salida, Poncha Springs, Buena Vista).

We also service the southern portions of El Paso County including areas around Fort Carson and Fountain, as well as western Pueblo County. Our mobile service model allows us to reach both urban neighborhoods and rural mountain communities that often have limited access to qualified appliance repair professionals.

Unlike many repair companies, we don't charge hourly labor rates. Our transparent pricing model consists of just two components: a service call fee and the cost of any necessary parts. This means you won't face unexpected labor charges that can quickly escalate the cost of your repair.

Once our technician diagnoses your appliance, you'll receive a straightforward quote showing the service call fee plus the exact cost of parts needed. There are no hidden labor charges, overtime fees, or surprise costs - just honest, upfront pricing that makes it easy to decide whether to proceed with the repair.

Absolutely! After our technician completes the diagnostic assessment during the service call, we provide a detailed written estimate before any repair work begins. This estimate clearly shows the cost of required parts and confirms that no additional labor charges apply beyond the service call fee.

Your written estimate remains valid for 30 days, giving you ample time to make an informed decision without pressure. We believe in empowering our customers with clear information about repair costs so you can determine whether repair or replacement makes the most financial sense for your situation.

We strive to make payment as convenient as possible for our customers by accepting multiple payment methods. Our technicians can process payments on-site at the time of service, ensuring a smooth and efficient transaction once your repair is complete.

For specific payment options and methods accepted, please inquire when scheduling your service call. We're happy to discuss payment arrangements that work best for your situation, including options for larger repair costs.

Yes! We're proud to offer service call discounts to those who serve our community. Veterans, First Responders, and Seniors all qualify for special pricing on our service call fee as a token of our appreciation for their service and to help make repairs more affordable.

To receive your discount, simply mention your eligibility when scheduling your service or inform your technician upon arrival. We may ask for verification such as a military ID, first responder badge, or proof of age, but there's no complicated coupon or promo code needed - just let us know and we'll apply your discount.

Our technicians arrive equipped with commonly needed parts and tools to complete many repairs during the initial visit. We stock our service vehicles with frequently required components for the major brands we service, allowing us to resolve many issues immediately.

However, with the vast variety of appliance models and parts, some repairs may require ordering specific components. If we need to order parts, we'll provide a clear timeline for when they'll arrive and schedule a follow-up appointment to complete your repair as quickly as possible.

Sometimes repair costs exceed an appliance's value, or critical parts may be discontinued for older models. When this happens, we'll honestly explain why repair isn't economical and help you understand your options. We never pressure customers to proceed with expensive repairs that don't make financial sense.

In these situations, we're happy to recommend trusted sources for purchasing replacement appliances. Our goal is to provide honest, professional advice that serves your best interests, whether that means repairing your current appliance or helping you transition to a new one.

Yes, our certified technicians are trained and equipped to safely service both gas and electric appliances. This includes gas ranges, ovens, dryers, and water heaters, as well as their electric counterparts. We understand the unique safety requirements and technical differences between gas and electric models.

Our technicians follow strict safety protocols when working with gas appliances and are knowledgeable about local codes and regulations. Whether your appliance runs on natural gas, propane, or electricity, you can trust our expertise to diagnose and repair it properly and safely.

We stand behind our work with a 90-day service guarantee on all repairs we perform. This means if you experience issues related to our repair work within 90 days, we'll return to address the problem at no additional charge. This demonstrates our confidence in our technicians' expertise and our commitment to customer satisfaction.

Additionally, all replacement parts we install come with their respective manufacturer warranties, which vary by part and brand. We'll explain the specific warranty coverage for any parts used in your repair and can provide documentation for your records.

If the same issue recurs within our 90-day service guarantee period, we'll return promptly to diagnose and resolve the problem at no additional charge. This includes both the service call and any labor needed to address the recurring issue. We take pride in getting repairs right the first time, but we understand that occasionally, complex problems may resurface.

Our warranty commitment means you can have confidence in our repairs. If a different, unrelated issue arises with your appliance, that would require a new service call, but any problem directly related to our original repair work is fully covered under our service guarantee.

Yes, we're expanding our services to support property management companies, apartment complexes, and similar multi-unit facilities. We understand that maintaining multiple properties requires a reliable, responsive repair partner who can minimize appliance downtime and keep tenants satisfied.

Our commercial service contracts can be customized to meet your specific needs, whether you manage a small rental portfolio or a large apartment community. We offer priority scheduling, volume pricing, and detailed service documentation to help you maintain your properties efficiently and keep your maintenance budget predictable.

Yes, Wright Appliance Service & Repair is an authorized warranty service provider for several major appliance manufacturers. This means when your appliance is still under the manufacturer's warranty period, we can perform covered repairs with the manufacturer handling the costs according to your warranty terms.

If you believe your appliance issue may be covered under warranty, let us know when scheduling your service call. We'll help verify your warranty status and coordinate with the manufacturer to ensure your repair is handled properly, saving you money while maintaining your warranty coverage.

When you have a warranty repair, the process begins with contacting either us directly or your appliance manufacturer's warranty department. If the manufacturer directs you to us, simply provide your model and serial numbers along with proof of purchase when scheduling. We'll handle the diagnostic work and coordinate with the manufacturer for parts and repair authorization.

For warranty repairs, you typically won't pay for parts or labor covered under the warranty terms, though some warranties may require a service call fee or deductible. We'll clearly explain what costs, if any, you're responsible for before beginning work. Our experience with warranty procedures helps ensure your repair is processed smoothly and your warranty remains intact.