Wright Appliance Service & Repair ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for services, or interact with our business in any way. By using our services or website, you agree to the collection and use of information in accordance with this policy.
We believe in transparency not just in our pricing, but in how we handle your personal information – your data is used solely to provide excellent appliance repair service and is never sold to third parties.
Information We Collect
We collect information you provide directly, such as your name, address, phone number, and email when you request service or contact us. We also collect service history, appliance information, and payment details necessary to provide repair services and maintain accurate records.
How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide services.
How We Use Information
Your information helps us schedule service calls, process payments, maintain service records, and communicate about your repairs. We may also use it to inform you about special discounts you qualify for, such as our veteran, senior, or first responder programs.
Your Privacy Rights
You have the right to access, update, or request deletion of your personal information. You may opt out of marketing communications at any time. We respect your choices and will promptly honor any requests regarding your data in accordance with applicable laws.
Wright Appliance Service & Repair collects and processes information in accordance with applicable privacy laws and regulations. We maintain strict policies regarding data access and use, ensuring your personal information is handled with the same care and integrity we bring to every aspect of our business. Our commitment to transparency extends beyond our pricing model to include clear, honest communication about your privacy rights.
- Name and Contact Information
- Service Address Details
- Phone and Email Communications
- Appliance Service History
- Payment Information (Secured)
- Special Discount Eligibility
- Service Preferences
- Data Encryption in Transit
- Secure Payment Processing
- Limited Access Controls
- No Third-Party Data Sales
- Regular Security Updates
- Data Retention Policies
- Right to Data Portability
Our Commitment to Your Privacy
We share your personal information only when necessary to provide the services you've requested. This may include sharing information with payment processors to complete transactions, parts suppliers to order necessary components, or property management companies when you're a tenant and they've arranged for service. We never sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing is limited to what's necessary to complete your appliance repair service effectively.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our services. These technologies help us improve our website and service offerings but can be disabled through your browser settings if you prefer. We also maintain standard security logs and analytics to protect against security threats and improve our online services, always respecting your privacy in the process.
This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to contact us. Wright Appliance Service & Repair is committed to addressing your privacy concerns promptly and transparently. Your privacy matters to us, and we're here to ensure you feel confident and secure when choosing us for your appliance repair needs.
