Yes, our service call fee applies whether or not you proceed with the repair, as it covers our technician's time, expertise, and travel to diagnose your appliance issue. This diagnostic visit allows us to thoroughly assess the problem and provide you with an accurate quote for parts and completion of the repair.

We believe in transparency, which is why we provide a written quote that's valid for 30 days after the service call. This gives you time to consider your options without pressure, whether that's proceeding with the repair or exploring replacement options if we determine the repair isn't economical.