Frequently Asked Questions
How do manufacturer warranty repairs work?
When you have a warranty repair, the process begins with contacting either us directly or your appliance manufacturer's warranty department. If the manufacturer directs you to us, simply provide your model and serial numbers along with proof of purchase when scheduling. We'll handle the diagnostic work and coordinate with the manufacturer for parts and repair authorization.
For warranty repairs, you typically won't pay for parts or labor covered under the warranty terms, though some warranties may require a service call fee or deductible. We'll clearly explain what costs, if any, you're responsible for before beginning work. Our experience with warranty procedures helps ensure your repair is processed smoothly and your warranty remains intact.
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